New South Wales begins ‘compliance blitz’

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A new “compliance blitz” has begun in New South Wales, Australia, ahead of additional training requirements coming into force for senior staff of licensed venues.



Liquor and Gaming NSW kicked off the operation on new gaming harm minimisation measures, with inspectors visiting 528 hotels and clubs across the state in July and August to ensure venues were complying with new requirements relating to Responsible Gaming Officers (RGOs), gambling incident registers, ATM signage and Gaming Plans of Management (GPOM).

The operation comes amid new requirements for senior staff to undertake training to ensure venue leaders can support a culture of gaming harm minimisation.

“Inspectors are focusing on gaming plans of management to ensure they have the required content included, as well as testing that the policies and procedures in the plan are being adhered to,” said Liquor & Gaming NSW executive director regulatory operations Jane Lin.

“It’s important that venues not only have a plan prepared, but ensure their staff are aware of the contents and are checking to make sure it is being complied with.”

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