Cardiff’s local hospice City Hospice has achieved the Investing in Volunteers award.
The quality mark recognises how the charity values its volunteers and its commitment to volunteering within the organisation.
Investing in Volunteers is the UK quality standard for good practice in volunteer management and aims to improve the quality of the volunteering experience for all volunteers. The standard is delivered by the UK Volunteering Forum (UKVF) development agencies, with the Wales Council for Voluntary Action (WCVA) delivering the scheme in Wales.
To achieve the award, City Hospice was assessed against six quality areas including its vision for volunteering, planning for volunteers, volunteer inclusion, recruiting and welcoming volunteers, supporting volunteers, and valuing and developing volunteers. Almost 50 individuals including volunteers, trustees and staff were interviewed during the in depth assessment process over 18 months.
Samantha Davies, Volunteer Development Manager at City Hospice, said: “I am absolutely thrilled to see our dedication to supporting and valuing volunteers officially recognised with the Investing in Volunteers Award. This achievement is a testament to the hard work and commitment of every volunteer, trustee, and staff member at City Hospice. I’m incredibly proud of what we’ve accomplished together, and this award only motivates us to continue growing and improving our volunteering programme for the future!”
The Chair of UKVF (the awarding body) said: “UK Volunteering Forum is delighted to announce City Hospice’s successful achievement of this award. The charity has demonstrated a real commitment to volunteering, and proven that their volunteer management policies and procedures meet nationally recognised standards.”
A volunteer at City Hospice said: “Of all the charities I’ve volunteered with over the years City Hospice has been the best at taking care of and valuing every small contribution volunteers make.”
City Hospice is the only provider of home-based specialist palliative care in Cardiff. The charity has been providing care to patients with terminal or life limiting illnesses in the capital for 40 years, in addition to bereavement counselling and support services for the families of its patients.
The charity’s work is supported by over 250 volunteers who help with a range of roles at the hospice itself in Whitchurch and in the community, including gardening, transport for patients, retail, and event and administration support.
For further information on the volunteering opportunities available at City Hospice, visit https://www.cityhospice.org.uk/volunteer-current-opportunities/
