An independent opticians have been declared one of the three best rated opticians in both Cardiff and Newport, receiving recognition for their expertise and high standards of customer service.
Julian Davies Opticians, originally established in 1992 in Newport, has seen significant growth since 2023, increasing to seven practices and saving jobs in the process.
More recently, the team at Julian Davies Opticians have been declared amongst the three best opticians in both Cardiff and Newport by multi-national ranking website, Three Best Rated.
Created in 2014, Three Best Rated aim to provide the local public with the top three tradesmen, professionals, restaurants and healthcare providers across the UK, according to their 50-point inspection.
The inspection delves into the standards of 10 different aspects of the business, including the business’ history and team’s experience, the standard of services on offer, their online presence and reviews from patients.
Chris Tannorella, Director at Julian Davies Opticians, commented:
“We’re incredibly honoured to be recognised amongst the top three best-rated opticians in for two of our practices.
“This achievement reflects our dedicated team’s commitment to providing exceptional eye care and a personalised service to each and every patient in our community.
“We’re grateful to our loyal patients for their trust and support, and we look forward to continuing to exceed their expectations.”
Earlier this year, Julian Davies Opticians’ Cardiff location, situated on Merthyr Road in Whitchurch, underwent an extensive refurbishment as they joined forces with another independent on the same road.
Julian Davies Opticians have also heavily invested in their team over the past year with regular ‘away days’ allowing team members to partake in training, celebrate their successes and push personal development.
Chris added:
“It’s the people who work in our practices that make the service we offer so special.
“There’s been a lot of change over the past couple of years, so I really want to make sure that they feel seen and appreciated because they’re amazing at what they do.
“Our entire team pride themselves on the high standards of service that we offer and we’re always looking for ways that we can improve our service to the local community and give back to our loyal patients.”
